FAQ
Frequently Asked Questions
Got questions? We’ve got answers. If you don’t see what you’re looking for, shoot us an email and we’ll get back to you.
Shipping
Where do you ship?
We currently ship within the continental United States.
How much does shipping cost?
Shipping is free on all orders over $100. Standard shipping rates apply to orders under $100.
How long does it take to receive my order?
Every Ope Athletics product is handmade to order. Once you place your order, we source the materials, craft your gear, and ship it directly to you. This process typically takes 15–30 days. We know that’s a wait — but good things take time, and we think you’ll agree it’s worth it.
Will I get a tracking number?
Yes! Once your order ships, you’ll receive a confirmation email with your tracking information.
Returns & Refunds
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition with tags attached and original packaging intact.
How do I start a return?
Email us at opemidwestllc@gmail.com with your order number and reason for return, and we’ll walk you through the process.
How long does a refund take?
Once your return is received and approved, refunds are processed within 10 business days back to your original payment method.
Are sale items returnable?
No — all sale items and gift cards are final sale and cannot be returned or exchanged.
Products
How do your products fit?
Our apparel is designed to fit true to size. Check the size guide on each product page for specific measurements if you’re between sizes.
Do you restock sold-out items?
Some styles are restocked and others are limited drops. Follow us on social media or sign up for our email list to be the first to know when new inventory drops.
What makes Ope Athletics different?
We’re a Midwest-born brand built by athletes who were tired of boring, grey athletic apparel. Every piece we make is handcrafted, retro-inspired, and built for people who want to stand out — whether they’re on the field, on the water, or on the mountain.
Reach out at opemidwestllc@gmail.com. We’re real people and we’ll get back to you fast.